FAQs

kids-running

What is Totz 'N' Teenz on Wheelz?
Totz 'N' Teenz on Wheelz is a service dedicated solely to the safe, reliable and affordable transportation of kidz and teenagers to and from school, after school activities, medical and dental appointments, summer camp, field trips, and other special events. We provide door-to-door service ensuring safe delivery.

What areas do you cover?
Charlotte, North Carolina and surrounding communities.

What's the age range of children you transport?
We transport children from infant to 18 years and have transported children of just about every age in that range!

What safety equipment do Totz 'N' Teenz on Wheelz vehicles have?
All Totz 'N' Teenz on Wheelz vehicles are equipped with seat belts, car seats, booster seats, cell phones, first aid kits, and fire extinguishers.

How do you select your drivers?
Rest assured that all Totz 'N' Teenz on Wheelz drivers are carefully selected, thoroughly screened, experienced with children and have excellent driving records. At Totz 'N' Teenz on Wheelz, your child's safety is our number one priority. Click here to learn about Safety First.

Is Totz 'N' Teenz on Wheelz insured?
Totz 'N' Teenz on Wheelz is insured commercially for $1.5 million per incident as required by the North Carolina Insurance Commission.

How long has Totz 'N' Teenz on Wheelz been in business?
Since March of 2005. Learn more about Totz 'N' Teenz on Wheelz here.

How much does a ride cost?
A complete rate table is available here.

How am I billed and when is my bill due?
Invoices are sent by mail, fax or email and for your convenience may be paid with a personal check, money order, or credit card using PayPal. Payments can also be made directly from your electronic invoice. All services are billed monthly. Payment must be received before transportation services are rendered. For complete information, read our services and payment policies or contact us.

What are your hours of operation?
Our hours are Monday - Friday from 6:00am to 7:00pm but may vary throughout the year. To find out our current office hours, please contact us.

How do I sign up and complete a service request?
View our Sign Up Process.

Are your vehicles equipped to handle disabled children?
At the present time, our vehicles aren’t equipped to handle disabled children. As we grow, consideration will be given to add this type of vehicle to our fleet.

Are your vehicles equipped with special audio/visual equipment?
Vehicles are equipped with AM/FM radio and CD/DVD player.

FAQs