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- Payments - Initial payment is due upon signing the Totz 'N' Teenz on Wheelz contract of agreement for transportation. Customers will receive an invoice for service rendered by email, hand delivered or US Mail. Thereafter, payments are due as noted on invoice.
- Payment Options - PayPal, Debit Card through your invoice, Check or Money Order.
- Payments can be mailed to:
Totz 'N' Teenz on Wheelz
1925 Rothmullan Drive
Charlotte, N.C. 28262
• Fuel Surcharge Fee - There may be a fuel surcharge fee added to the standard rate commiserate with increase of gas prices.
• Return Check Fee - A fee of $40.00 will be charged for return checks . Only money orders or cash will be accepted after two returned checks.
• Late Fee - A late fee of $25.00 will be charged when payments are received after the due date.
• No Show Fee - A no show fee of $25.00 may be charged when a parent fails to give prior notification when no ride is required. Notification must be made before 6:00 am for morning service and 2 hours before the afternoon service. The preferred method of notification is by text.
• Credits - Credits may be given for extreme circumstances and will be reviewed on a case by case basis.
• No credits are given for missed rides or cancellations.
Special Service Instructions
• Service Interruption - Service interruption may occur at anytime after the 10th of the month, if payment hasn't been received for the current month.
• Service Restoration - Service will be restored only after payment has been received for the current month.
• Inclement Weather Procedures - TNT will provide transportation in the event inclement weather causes a change in school times such as delayed arrival or early departure
• Half Day Schedule - TNT will provide transportation on half day schedule.
• After School Activities - TNT will not provide transportation for after school activities.